Privacy Policy

Who we are

Hotel Evershine, Kondhle Phata, Kudus, Tal-Wada, Dist-Palghar 421312, Maharashtra (“we”, “us”) operates this website. This policy explains how we handle personal data in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

What we collect

When you send an enquiry we collect only what you enter: your name, mobile number, optional email address, the type of enquiry, optional room type, dates, number of guests and your message.

We do not ask for payment card, bank, Aadhaar or other government ID details on this website.

Why we use it

We use your details only to respond to your enquiry, check availability and communicate with you about your booking or visit. We do not sell your data or use it for unrelated marketing.

WhatsApp, phone and email

If you choose to contact us through WhatsApp, phone or email, those services are provided by third parties and their own privacy policies apply.

Cookies, storage and analytics

We use your browser's local storage to remember your cookie choice. With your consent, basic analytics help us understand how the website is used. You can decline analytics in the cookie banner; clear your browser storage to change your choice.

The embedded Google Map is provided by Google and may set its own cookies when loaded.

Guest reviews

If you submit a review, we store your name, star rating, visit type and review text. With your consent, your name, rating and review may be published on this website after a moderation check. You can ask us to remove your review at any time.

How long we keep it

We keep enquiry details only as long as needed to respond and for reasonable record-keeping, after which they are deleted.

Your rights

You may ask us to access, correct or delete your personal data, or withdraw consent, by emailing hotel.everahine.111@gmail.com or calling +91 81800 12111. You may also raise a grievance with us at the same contacts.

Security

Enquiries are sent over HTTPS and stored securely. The form uses spam protection and rate limiting. No method of transmission is 100% secure, but we take reasonable steps to protect your data.